Fed up with your cable company? NJ drafts new rules to improve customer service
"Right now, the general customer service experience, in our estimation, is not acceptable," BPU President Joe Fiordaliso tells New Jersey 101.5.
Board of Public Utilities
NJ utility moratorium may end soon — how to apply for payment help
In about 40 days, utility companies in New Jersey could have the green light to shut off your power, gas or water due to nonpayment.
State approves scaled-back and delayed JCP&L rate hike
The BPU approved a rate hike that will cost the average customer around $54 a year, starting in November 2021. A management audit is planned.
Utilities can shut service starting Oct. 15. How to get help before then
Customers can contact their electric, gas and water providers about deferred payment plans, before service shutoffs resume in October.
PSE&G will pay back some customers for lost food, meds after storm
New Jersey's largest utility expanded its own policy amid the pandemic. A state lawmaker wants to hold all companies liable.
Ocean, Monmouth Freeholder Directors seek Jersey Shore BPU representative
Ocean County Freeholder Director Vicari along with Monmouth County Freeholder Director Tom Arnone announced that they are teaming up and making a push to have a Jersey Shore representative on the State Board of Public Utilities.